Extended Warranty Plans
on365 is committed to providing the highest levels of service and support. To that end on365 offers a comprehensive selection of extended warranty programs for all products in its portfolio to ensure continued peace of mind.
on365 provide SLA support contracts tailored specifically to the client's needs and business. All SLA contracts include quarterly review meetings covering performance monitored through on-going assessment and audits as well as health and safety, quality and risk assessment reports. These meetings are also used to inform clients of any changes or improvements pertinent to their business.
Warranties can be upgraded to on-site repair from return-to-base and extended from 1 year to 2 or 3 years. If purchased at the same time as the actual product then substantial discounts are available.
You can call the on365 Service Support Desk at any time during normal working hours. For mission-critical operations we offer a 24-hour, 365 days a year service. This is manned by specialist staff who in many cases, can diagnose and solve a customer’s problem without the need for an engineer site visit.
Contact the on365 Service Support Desk on:
for more information or e-mail us now
on365 provide SLA support contracts tailored specifically to the client's needs and business. All SLA contracts include quarterly review meetings covering performance monitored through on-going assessment and audits as well as health and safety, quality and risk assessment reports. These meetings are also used to inform clients of any changes or improvements pertinent to their business.
Warranties can be upgraded to on-site repair from return-to-base and extended from 1 year to 2 or 3 years. If purchased at the same time as the actual product then substantial discounts are available.
You can call the on365 Service Support Desk at any time during normal working hours. For mission-critical operations we offer a 24-hour, 365 days a year service. This is manned by specialist staff who in many cases, can diagnose and solve a customer’s problem without the need for an engineer site visit.
Contact the on365 Service Support Desk on:
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44 1509 261100 |
for more information or e-mail us now
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“Having recommended InfraStruXure, on365 also provided cabling services, electricians for the three-phase feed into the room, as well as configuring the solution, the environmental monitoring and training for Data Centre staff. Their professional approach and planning throughout the build-out meant they continuously showed up other contractors on the site.” Mark Brackley MIS Director Kingston Technology  |
