Engineer Call Out
If a customer has a product which is out of warranty or does not have a support or maintenance plan then on365 offers an engineer call out service for on-site repairs.
Our Service and Support team will take full details and assess the nature of the problem over the telephone, where possible giving some indication of the likely cost. The nearest available field service engineer will then be instructed to visit the site to repair the equipment.
Call the on365 Service Support Desk on:
to arrange for one of our experienced engineers to visit your site.
Back
Our Service and Support team will take full details and assess the nature of the problem over the telephone, where possible giving some indication of the likely cost. The nearest available field service engineer will then be instructed to visit the site to repair the equipment.
Call the on365 Service Support Desk on:
 |
44 1509 261100 |
to arrange for one of our experienced engineers to visit your site.
Back
|
|
“on365 were engaged to provide an enterprise class server and room environment for the IT Server Rooms in Mid Essex Hospital Services NHS Trust. The company have proved responsive and professional throughout the deployment. Their contributions to design challenge have been instrumental in helping the Trust to radically improve its Server Infrastructure. I would not hesitate in recommending this company. A first class job, well done!” Mike Casey Director of IT Mid Essex NHS Trust  |
