Support for the Datacentre & APC Products

on365 provide a range of datacentre or server room support services as well as providing state of the art power and cooling solutions for business. With the highest levels of backup and support through a complete after-sales service covering the smallest PC to the largest mainframe, from small networks or server rooms to large datacentres, ensures power & cooling equipment is maintained to the optimum level of performance and reliability at all times.

Our service and support team consists of highly experienced engineers and technicians, all trained to IEE standards who specialise in all aspects of:

on365 pre and post sales technical support
on365 system building
on365 installation
on365 integrated system testing
on365 network integration
on365 on-site maintenance
on365 audit/review services
on365 hardware support

Combined with our warranty and maintenance plans this ensures our customers can maintain protectionand reliability at all times.

Nationwide service and support is delivered through our National Control Centre based at our head office in Loughborough. Using one of the latest software-based management systems, all service calls are closely tracked and monitored from start to finish.

on365 is an APC Elite Partner, APC Service Partner and SGI Trusted Advisor.

ATTENTION!


Refcom F-Gas certificated logo

From 4 July 2009 it became a legal requirement for all businesses that install, maintain or service stationary refrigeration, air-conditioning and/or heat pump equipment containing or designed to contain F gas refrigerants to obtain an F gas Company Certificate.


All on365 cooling engineers have successfully completed the required training.

For more information on our FGAS Certification click here.